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Enterprise Account Executive

Black Box Intelligence

Black Box Intelligence

Sales & Business Development
Posted on Friday, June 14, 2024

About the Company

Black Box Intelligence is the gold standard in workforce, financial and guest experience restaurant benchmark data and has an enviable reputation in the industry. Following our acquisition by Diversis in 2021, we have experienced significant growth and are nicely positioned for the next phase of our journey - which will involve building on our legacy while bringing a product to market that fully integrates all the different data sources and explicitly promotes actionability.

Job Summary:

The position of the Enterprise Account Executive holds an important position for Black Box Intelligence. This position is often our customer’s first experience with our company so you will need to make a great first impression to earn the right to generate leads, to guide prospects by demonstrating market expertise, to uncover business needs and to close business. This position is responsible for prospect identification, lead generation, sales calls and presentations, proposal and contract negotiations through the full deal process. The key sales focus will be selling our products and a high focus on our GuestXM platform that provides restaurants with a direct way to interact and engage with their customers.

Reports to: Vice President, Sales


  • Attain quarterly and annual quota within a targeted book of business
  • Actively seek out new sales leads and business opportunities through active networking and sending strategic, value-add emails, outbound calls and social messages. Research accounts, identify key players, and generate interest
  • Follow the strategic sales cycle to ensure opportunities are moved through the proper sales stages effectively and efficiently
  • Negotiate effectively, generating support and cooperation from a variety of key stakeholders to close deals that contribute to the defined revenue and growth targets
  • Guide prospects by demonstrating market expertise, and client awareness to uncover business needs. Understand the way influence flows through the organization, budget is developed and allocated, decisions get made, change is implemented, and investment decisions are approved
  • Responsible for accelerating the sales cycle
  • Maintain up-to-date and accurate recording of sales activities within the corporate CRM platform on a daily basis understanding the importance of sharing the status of sales activities so the Black Box resources can provide the best support and leadership possible

Qualifications and Attributes:

  • 8+ years of business development preferably at a technology company, with proven ability to deliver consistently strong and measurable results
  • 2+ years of sales experience of selling into the restaurant industry is preferred
  • 2+ years Reputation management, surveys and review tracking/responding experience is preferred
  • Excellent communication skills and the ability to present in front of executives
  • Expert in strategic consultative sales process that is relationship driven
  • Experience in crafting custom emails, writing LinkedIn messages, and using direct/digital mail to obtain meetings
  • Strong and professional executive presence with willingness to connect to customers via phone, email and in person
  • Experience with CRM and automation systems to generate, capture, nurture, track and report on leads, conversions and ROI. Groove Flow experience a plus
  • Proficient in Microsoft Office and Google product suite
  • Excellent spoken and written communication skills as well as presentation skills
  • Strong listening, probing and influence skills
  • Sense of urgency to complete assigned tasks against deadlines and goals
  • Self-motivated, hardworking and committed to your own success
  • Detail-oriented with strong attention to follow-through
  • Confident, creative, curious and high energy
  • Accountability to performance
  • Desire to build advanced sales skills

Travel Requirements: ~20% travel required

Our Values:

Black Box Intelligence™’s core leadership principles directly support our employee’s empowerment and growth. We are guided by a set of core values :

  • One Team - I am more than my department and will behave as such
  • Do Good – I will leave it better than I found it
  • Dream Big – Big visions lead to big results; take risks
  • Ignite Fire – I am passionate about the restaurant industry and the people in it
  • Own It – I take ownership and am relentless in my pursuit of excellence
  • Inspire Trust – Every interaction inspires trust

Black Box Intelligence is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status.